brooklyncandlestudio.com/

Neither candle smells when burnt. Highly disappointing.

I ordered several weeks ago and never received it. I also contacted them several times and no response. I'm very disappointed.

This is my second review. This candle is such a disappointment. It has absolutely zero smell except melting wax and a burning wick. I left a review on Facebook and someone from the company asked me to contact customer service via Email, which I did. No response. I was also asked to leave an initial review through this process and I suggested people not to bother purchasing this candle. Now, the company wants another review from me. My review is the same… I bought three of these because I wanted to love them but it was a total waste of money. No scent and nothing special. Buyer beware!

I bought this candle specifically bc it’s supposed to smell like a woodsmoke fireplace, but after mult uses, there is zero smell. I reached out to customer service about a replacement, thinking it was defective, but they have 5 different excuses for why I couldn’t smell it. I will be asking my credit card company to remove the charge for this faulty product.

Super disappointed that the candle I purchased last year was still on the website with the same look and name - yet was an entirely different scent. And then I had to pay money to return it.