Did not want to pay for secure packaging, came unsecured anyway
Dear Sir or Madam:
I did not want to pay for “secured packaging”. I remove that fee, but because of an error that caused me to re-order, that fee came back on automatically. Even so, the package arrived UNSECURED. It was NOT taped at all so that anyone along the way could open the package, see what was inside, and take whatever they wanted. As a result, the six-sample tea lights were missing.
I should be reimbursed for the so-called secure packaging when the package was not even taped. I should also get the six tea light shipped to me.