BrickWood Ovens

Rating would have been perfect except for the failure of customer service to follow through.

So far so good, we just received all the components and will start construction soon. Lets see how that goes.

Honestly, I’m astonished with the sort of ‘manana’ mentality with your company. On the one hand, good for you! If you can make a living with slow service and no reasonable way to contact you, that’s a shot against modern stressors. Not saying that’s wrong, but it IS out of touch in an Amazon era. Got a good product, albeit at a premium price, slowly.

It’s been two months an no ceramic blanket has been delivered.

Hello - trying another channel to get a response from you. You said you were going to process my refund on 8/24. Then you said you were going to send a refund check on 9/6 (see email "Update from BrickWood Ovens - REFUND CHECK $2953"). I have received nothing and would like this matter resolved. Bradley Compton