bbqaidtools.com

Shipment was slow, Sat in LA poor communication after initial purchase. Still haven’t received. We can’t get information from you or USPS

The mesh on the bbq grill cleaner literally disintegrated after only 1 use.

within Minutes of making an order i decided to cancel. however i was given around altough they say on their site you can cancel within so many hours. here is a portion of the runaround:hank you for reaching out to us. We're sorry to hear that you'd like to cancel your order. We usually process orders within 24 hours, and I have asked our Operations Team to check if we can still cancel it. In the meantime, could you please let me know why you'd like to cancel your order? i immediately responded with my reason. there was no further contact from them till 6-7 hours later with this: SHIPPING CONFIRMATION Hey Greg, We're happy to let you know that your order has been shipped! You can follow the status of your shipment by clicking the button below:

Still haven’t received my item and it been 2. 5 weeks

It has been weeks of frustration and the company is not standing behind their shipping mistakes…. I received satin pillowcases instead I will never order from them again