ald.kitchen

We ordered 2 bags of batter mix and when they arrived, 1 bag was busted open in the box. I emailed customer support concerning the bag being busted during shipping and how I was unable to use it. I asked if we could get a credit for the open bag or have a replacement bag shipped out. No one from customer support has responded. Very disappointing

Well a little bit disappointed because I thought the pan was bigger. It says it holds two point two pounds. This part's not true the reason I'm upset is cuz if I would have known that I would have bought the double instead of just having one. The quality of the machine is great I have to say that much I just wish I had a chance to buy two of them now for the price that was on the website. Little late now

CUSTOMER SERVICE WILLNT GIVE ME A ADRESS TO RETURN UNWANTED MACHINE THAT I NEVER ORDERED

Did not get discount was promised & have not received my order!!!!-

Cord would not stay on unit. Fortunately I had another available here. But it now is not heating enough to keep chocolate melted unless turned all the way up. So I guess it is good for now I do not need it to keep other things at temp to stay liquid like. Since chocolate has low melt temp.