Primrose UK

Great customer service! Refunded me even after my late approach ( I brought gift and just partially opened the package so missed the small damage on the item) Primrose staff Yvonne, despite my delayed fault recognition, refunded me propmtly and will notify me when this item is available to re-order. Many thanks and my best wishes!

There was a problem with the website where a discount code was mot working. I placed an order as a Christmas gift. I contacted them and informed them. I placed another order and asked for the previous one to be cancelled. Phil was very helpful in resolving the issue. Hopefully the plants will be received soon and in good order...

excellent after sales service will definitely buy again. Had issue with the size of plant and issue was resolved very easily and more importantly very amicably and with a full explanation and quick responses.

The service was great starting from the initial order through to the delivery. The product was very good and the after care service was very understanding, caring and professional.

This business is reliable & doesn't just leave you to manage once the sale is made, but is one of the rare organisations, which gives you extra information to help you to make the most of your purchase. Thank you, Primrose, for your work on my behalf.