sleepahh

Took about 10 weeks to come. Good sofa and sofa bed. Material quality isn't as good as I would expect for the money.

Good service, although I would have wanted more updates on expected delivery times

Was not in stock, 3 days later I chased and the item was broken so they had to make a new one (6-week timeline). 5 weeks Later, we arranged for delivery for the 6th week. . . it fell of the back of the lorry, will take another 3 weeks to make a new one. Was offered the new sofa, and 50% off, then changed their mind to 40%, then back to 50%. A week later, we arranged delivery for the following week. . . . 2 days later, we received a refund and we canceled your order with no discussion. All through he process I had to chase constantly and they were not forthcoming with info exactly, don't think their sofas exist couldn't send pictures of the "broken sofas" and would not recommend our approach again. Stay clear

Very unethical and predatory way this company deals with customers. They charged me £350 for "delivering" the sofa that wasn't even unpacked from the van. Information about model sizes is almost impossible to find, 100% on purpose.

2 x useless call outs to fix immediate issue, was promised would come out with replacement back piece but workmen came without, unusable as sofa bed, limitations on days call out can happen, no apology or rectifying of issue. Appalling, could not recommend less!