www.homewater.com

I don't mean to give a Terrible rating for your service...my rating is more for the actual product. Our Homewater system hasn't worked for a couple of years now. We had to turn it off (my husband thinks there's a blockage somewhere), but we've been paying for it all this time. Is it possible to get a technician out to take a look at it, and fix the blockage..? We loved the system when it was working!

Service is bad

I’ve moved and can’t receive here for over 3 years but still being charged a monthly fee or threatening to go to collections.

Honestly, this whole experience has been yucky. From the door to door sales person saying they were with the government then not knowing they ran my credit, getting lied to about cost, not getting told how long the contract was, to now not even using the filters because they said it would cost $90 to hook up to my new sink (even though it would be free if we moved?!). All bad. I don’t know how you haven’t been shut down. Waiting out my contract and never recommending this company to anyone.

I have booked 2 appointments to have my water filtration system upgraded and for both appointments no one showed up. 2 missed days of work and no call, text or email.