They just don't feel the same...
Hi there,
I am a HUGE fan of Thomas Lee sheets and have been for years. I purchased a King fitted and top sheet, along with pillowcases about 10 years ago and these are my absolute favorite sheets, hands down! I recently purchased 2 King pillowcases for some extra pillows and I was disheartened. They didn't feel anything like my old ones. I washed them immediately before using and noticed a slight difference in them getting softer, but they were still a bit rough.
I called the customer service line to get some help and the attentive representative mentioned that they are using a different process due to Covid, but she assured me that they would get softer over time. My old ones are buttery smooth and ah-mazing! I'm not convinced these will get that soft...ever. I remember pulling the old ones out of the package and them being soft from "go"! And then they just got better and better over time.
I have had the new pillowcases only for a couple weeks and I'm on the fence about returning them before my 30 days return window. I have washed them 4xs already and I'm wanting to keep them so much, but I'm not sure if I can. I need to love them since I paid $50 for 2 pillowcases.