www.zalousa.com

My package arrived to my city before being sent back to the sender. I've had no information about why it happened or what to do in my situation.

This was a replacement for the previous one that had broke and it arrived broken and was thrusting crooked. At least the first one lasted a couple months

Right off the bat, as soon as I got two zalo products in the mail, one of them was completely dead. The Zalo Queen that I bought wouldn’t even charge. There is absolutely no power or electricity in the device at all, no lights, nothing. I’ve already filed a warranty claim to get it replaced, but it’s been a week and I have yet to hear anything from them at all. Apparently it takes 7-14 business days, which means I’ll probably be waiting for about three and a half weeks, which is ridiculous. Honestly, I should’ve listen to the reviews people wrote about these devices breaking easily. I didn’t even get to use mine before it did. Companies like Zalo really make you wish you hadn’t spent money.

One of the worst purchases I’ve made recently and I shop on the site that rhymes with emu. The remote wouldn’t work but a new battery fixed that. It won’t connect to my Bluetooth no matter what I try and the app is a joke! The device doesn’t work 100% with the app and pretty much runs whatever cycle it wants. The “really strong magnet” to hold it in place — I have fridge magnets stronger. It’s a piece of junk that I now am stuck with. I am tempted to start a chargeback on my credit card. Stay away from this!!

I didn’t receive my item !!!!