Klorane

Great pattern Terry cloth lined Very small size! I have a small head. I wouldn’t order this again based on the size

after reading all of the reviews I tried this - my hair got very brassy - quit using and returned to my other shampoo

I really love the Klorane hair care line and I ordered a lot of products only to find out they couldn’t be shipped to me. I live in the United States Virgin Islands so there shouldn’t be a problem with me ordering from Klorane USA because we have the US postal service here. I had to ship my products to a family member in NY and she has to ship my products to me separately. So inconvenient and adds even more shipping cost for me. I would give the products themselves a 5 star review but I only give 2 stars for this shipping problem.

I’ve ordered online twice, and purchased the products in local stores. My 1st order was on hold for nearly 2 weeks, then when I called, I was told they were having problems with their system and my order was cancelled. No apology, no offer to give me a future discount for all the trouble. I eventually ordered online again, but be warned: your card will be charged the full amount upfront, and after your order has been shipped (and in my case received), then your discount will show up as a credit to your account. I really love the mango products, and plan to continue using them—I’m just not sure I will order online due to the problems I’ve encountered.

I was sent the wrong order and would never have received mine without contacting the company. Phone calls led to an answering machine on which a message I left was never returned. Also email took acouple days to respond. I wouldn't buy this way again.