Excellent Product, Poor Shipping Experience
I've been a fan of Klorane since discovering it in France, and was really excited to see that I could order my shampoo and conditioner online in the US. The shopping experience itself was easy, but after I ordered, I felt like my order fell into a black hole -- it was almost impossible on my end to understand when it would arrive.
It was exciting when it did arrive, though! Thanks for making my hair beautiful and shiny again.