Amica Medical Supply

My first order was handled perfectly, but my second order I'm still waiting for it's been a month. It was supposed to arrive at my house 1-29-21 between 2 and 6 pm, never showed. I'm dissappointed.

Item arrived quickly.

Hoyer received and has been put to use but not shipped within the advertised 1 to 2 days. Additional battery was placed on the original order. A shipment was received from Texas with the shipping paper indicating battery but the shipment was a control box which is attached to the Hoyer. information (picture and shipping paper copy)was sent to Kim Wilson but have not received a battery which was included on the original order #100008107. S McQuithy Boyer

Unfortunately, My request for a return was denied even though the product was never opened. Very disappointing.

This isn't about Amica - Kim is amazingly helpful. This is about things beyond Amica's control - FedEx evidently crushed the box with the wheelchair, bending the left handle (for the one pushing the chair) to about 45 degrees rather than the almost 90 degrees - with scuff marks on the grip. Other than 2 washers loose in the box that I have no idea where they go, the chair works fine - only that left grip is off-angle. Kim has pictures.