Alyaka.com

Terrible customer service. My order was placed on Apr 19, the 1st shipment was on May 16 and the 2nd was Jun 29 (I still haven't rec'd it yet. I tried to leave the msg to the CS several time, no reply and no follow up.

Placed order 1000049047/67047 last November . Only received 2x bottles of Wake Up Shampoo, NEVER received the 2 bottles of Wake Up conditioner. Have tried to contact endlessly over email , earlier this year did get one response that it would be looked into. Heard nothing more. It is very difficult to get a response from emails and the phone refers you to website and an on-line chat that was not available. If the product is out of stock please advise and I will request a total refund.

Order placed in November 2021, and it was only shipped in February 2022. Emailed CS several time and only replied a week ago. Terrible service!

STILL HAVE NOT RECEIVED MY ITEM PURCHASED ON FEB 8th, IT’S FEB 20th NOW…

The Alyaka customer service is terrible. I placed two orders 10 days apart - on the first order I was not notified until after I had placed the order that one of the items was on back order and that shipping was estimated at 5-6 days. I didn’t receive my orders until more that two weeks later. Both orders came together and one of the items I ordered was missing. I have emailed Alyaka and used the contact box on their website more than 5 times over the last month and have had no response. I can’t find a working phone number for the company either. This company is incredibly unreliable - it is completely unacceptable that they have ignored all of my communication and there is no recourse for me to either receive what I ordered or be refunded.