Alyaka.com

1. An item was on backorder but I did not receive any news from Alyaka for over a month. No replies to emails. 2. When I received my package over 1.5 months later, an item was missing from the gift set. Emailed Alyaka several times with no response.

Completely unresponsive customer service. I have reached out countless time with a question regarding my order and have not heard back! Although the products are great I will not continue shopping here. My order still has not shipped which I understand can be due to a number of reasons but I receive no information.

No%20response%20on%20queries.%20Order%20with%20dispatch%20status%20is%20still%20waiting%20for%20the%20product.%20Poor%20support.%20Never%20again%20shopping%20with%20the%20site.%20

I sent four emails to your customer services team (customercare@alyaka.com) to follow up the order status. No any response and updates.

I am still waiting for the products ordered