Alyaka.com

I have 2 outstanding orders thst I’m being told you have no record of even though you’ve taken the money for both. I sent about 10 emails and no one responds it’s terrible. I am going to have to let American Express sort this out for me

After a month I placed the order I didn’t receive the shipment yet. I sent more than 4 emails to chase but no reply so far. Disappointing.

Order was part-shipped and customer service was not responsive to queries about whether/when the remainder of the order would shop. Order status says "complete" though I never received the entirety of what I ordered.

Wanted to return an item but had to continually email them when they did email to ask why I wanted to return it after I explained I never heard from them again even though I emailed them telling them the customer was not satisfactory.

Terrible customer service. My order was placed on Apr 19, the 1st shipment was on May 16 and the 2nd was Jun 29 (I still haven't rec'd it yet. I tried to leave the msg to the CS several time, no reply and no follow up.