Missing order and terrible customer service
I have been a long term customer of Alyaka. I made a very large purchase in Nov 2023. After more than a month, the purchase did not arrive. I contacted customer service to inform them of missing order. The order was resent but was incomplete. Three items were still missing from the resent order. I contacted customer service multiple times and highlighted the missing items. I receive no response. My experience with customer service has been terrible as no one care to help customer solve problem when problem arises. Despite being a long term customer, I will not purchase from Alyaka again as when when you face problem, customer service do not offer the help required to solve the problem.