Sulwhasoo

Ive been buying your products and Ive sent 3 separate emails with questions about the sequence of using the different time treasure products. No answers!

Unreliable customer service. , sent 2 emails without any responds.

Network during yearly sale is terrible. I added products in my cart but is not able to process payment on pay pal or with Visa card with no automated message to say why. Refresh page only bring me back to checkout or cart. Very frustrating.

Product is great, my mother loves it... the customer service is not, 3 days after I purchased some products, they went on sale and was told I had to return the item first, pay to ship it back, then repurchase it at the new sale price. The return price was more then I would have saved. POOR SERVICE. It really isn’t even about the “savings” at this point, as a business, it just seems the right thing to do, to either price adjust or something to keep the customer happy.

This company has terrible customer service.