Sulwhasoo

Website and response are slow. Shipping takes long time.

I got this request to rate your service before receiving my products, getting any notifications for timing and delays due to COVID, which is disappointing since it’s been 2 weeks since I’ve ordered. The consultant was good.

We are no longer able to buy the special edition Premium Limited '2020 Shineclassic Powder Compact in the USA as in past years. I wait for this every year. Also, we can no longer buy your full range from Yes Style. It feels as if you are ostracizing us.

I contacted support to ask about expiry dates but never got a reply?

I have ordered some products from this website. Just one thing I couldn’t use because of allergy. I requested to return that item and they recieved it since Dec 3. But until now 1/1/21 I haven’t recieved my money back yet. I did email them but still don’t see any updates from them.