Mixed thoughts! Such a shame.
All the products are amazing let’s get that straight! The problem lies with the site it’s self, we sent videos of one of our new toys not working properly, then asked for a refund because it doesn’t work and heard nothing back at all. For a £200 toy we expected it to work.
This is so difficult because the other toys are great amazing even but, if you have a problem or one doesn’t work you won’t get your money back so it’s a gamble using this site.