The Wig Company

I like the wig, but I thought I ordered blonde and this is definitely much Darker

The sizing is not consistent and it is so expensive to pay for shipping back and forth. The color descriptions are not the best, the wigs always seem lighter in color that what is shown in the catalog.

You need to get some friendlier customer service reps. I ordered 2 hair pieces in color 22 and what I got was a color 4 shades darker than the wig I just got in the same shade. You did this with another color, and I had to have my hair dyed to match the piece. I am not going to do that again. Your agent insisted you did not change the color; I am looking right at it. I am sending them back and will cease buying from you since your agent basically told me I would not get my shipping fee back because there was nothing wrong with the color.

The shipping is fast and reliable. Returns are good.

I initially ordered and paid for 2 wigs but received only one. I received the second one later on but the receipts seem to show a charge for the 2nd wig again. It was supposed to be $99 . I will check to make sure I was not charged twice for the same wig that is too tight to begin with.