Refill is difficult
One huge complaint i have, to the point that I have considered ordering from someone else is that, each time I need to place an order, I have to search for the brand, the type of lens, and type in prescription specs from scratch, each and every time. Given prescription is good for a year, there should be a single button to click to Refill the order, either from the previous order receipt, or from a log-in screen dashboard of sorts.