foxylocks.com

Ordered 20’’ iced latte clip ins as I usually have this colour. Was really disappointed when I received them as the colour was a more creamy blonde rather than an ‘iced blonde’ I did email and was advised that they have changed the colour. Quite disappointing

I’m not typically one to leave a review but after being chased several times, I want to ensure others have good information before they buy. I made my first purchase with FoxyLocks on 2018 and I was in love with the extensions. They were exactly as described, natural, very full from root to tip and I loved them. I used those extensions for years and they held up so well. When I recently decided to start wearing extensions again, FoxyLocks was my first choice. I was even more excited when the colour I needed was on sale and bought them immediately. However my excitement was quickly gone when the extensions arrived and the quality was no where the same to the previous set. They are overall shinning, making them look more fake and are not thick from root to tip, in fact they are so thin I can’t get them to blend well with my hair. I have medium weight hair and previously purchased the 220g knowing they blended with my hair type, as my previous set in 2018 were this weight. My biggest issue is the prices have of course increased by a massive amount since 2018 but the product seems to have gotten worse. It is a shame as I thought this would be my go to company but after my recent purchase I don’t think I will be using them again.

Colour is different to advertised on the photos. Also you need to pay for postage and return.

Poor communication and customer service. Awful lead times. Poor colour on arrival, very tobacco golden not silver at all.

The quality is not the best