Focus Factor®

It doesn’t do anything for me!

I requested this order be stopped prior to mailing. Received an email that said they wouldn’t stop the order. I have NEVER signed up for a subscription. How did you get payment. I have not given you payment information. Please contact chriscox33@outlook.com. Where is this coming from ??

items were near expiry and company would not take back the return for unopened products...customer service from the 1800's. do not purchase from a company that does not stand behind it's product.

I ordered the wrong product and was told I could not cancel or return it, so they charged me, then AFTERWARD, sent the wrong product. This is bad customer service. I should have been told: We cannot cancel it, but we will ship you what you need, then when you receive the wrong shipment just return the unopened package back to us. Instead I kept getting 'Sorry, no' emails. I own a business. I would do what my customer asks and make it right for the sake of keeping a customer and not take the risk of bad word of mouth over an unsuccessful sale. You guys were looking out for yourselves, not for me.

Have not received shipment as of 7/29/2021