I have not actually seen
I have not actually seen the bed that I purchased but it has been reported to me that it appears to be comfortable, appropriately sized for the user, elevates easily and lowers easily. The mattress has depth and appears to provide adequate support. As to my personal experience with Express Hospital Beds, I found the staff helpful and knowledgable about the products available. The information provided guided my thinking on the factors to consider before making a purchase. Although delivery of the bed was a little later than represented, it was delivered and assembled in a reasonable amount of time.