Fair Price. Impressive Quality. Excellent Performance. I Love Eargo.
Step 1: Research and order. My online research convinced me to try Eargo, backed by their 45 day 100% refund promise. I indicated that I was interested online late Friday night and had a sales consultant call me Saturday, answer my questions and then took my order. Promised me they would ship Monday, arrive Wednesday, free 2-day shipping. Very professional.
Step 2: I received online confirmation that my order shipped on Monday, as promised. I also received online links to training videos to tell my more about my new Eargo devices. Very pleased so far.
Step 3: The Eargo package arrived Wednesday, as promised. As I opened the package I was VERY impressed by the packaging and materials included. It was all very professional and continued to inspire confidence. Well Done, Eargo!
Step 4: My Eargo devices were fully charged, as promised. So after a brief review of the Quick Start guide, I inserted both devices. The devices were very easy to insert, my hearing was immediately improved, and my ears were comfortable. I was very pleased! I wore the devices for 24 hours and the comfort continued but I decided to try the larger size Flex Fiber. Wow. These were perfect. After three days I can hardly feel the devices in my ears, and I can hear much better and it is improving daily as my brain adjusts to the Eargo devices,
Step 5: Again, as promised and right on-time, a Hearing Professional from Eargo called my today to see how I am doing, answer questions and review proper cleaning of my Eargo's. This extra touch was great and further convinced me that Eargo was an excellent choice. Excellent product. Excellent Service. And I still have 42 days to make sure I continue to love my Eargo's.
So, bottom line, I am very pleased with my Eargo devices. Prior to Eargo I used the Lyric Hearing Aid product and loved it. Lyric set a very high bar for any other hearing aid company to meet. Lyric hearing aids are purchased on a yearly subscription at twice the cost of the Eargo devices, so while I wanted to save money, I wanted to do business with a great company with great hearing aids that helped me hear. Eargo met and exceeded all my desires and expectations and I highly recommend them to others that have low to moderate hearing issues.
I believe you will be very pleased with Eargo and their quality products!