The first device didn't work
The first device didn't work after a bit & I had to jump through hoops to send videos as proof & secure a replacement. The 2nd device was shipped in a large box with no packaging (I thought this was sensitive equipment!) & didn't work properly from the get-go. When going to customer service, they simply sent a routine reply to return the item with ALL packaging & boxes. What a scam. Don't believe the hype!!