The Schumann

We’ve had this in the home for about a month (either in the kitchen or bedroom) and haven’t noticed a difference. My husband is still struggling to find sleep the same and our anxious pup is also unchanged. It’s still plugged in and on! Shipping was quick with set up in seconds.

Horrible- they never answered my email to fix the broken product I recieved

As for the delivery, everything was perfect. The product was well-protected and well-packaged. But the service left something to be desired. My Schumann Classic product isn't working as expected. It won't hold a charge, so I can't use it as I originally intended. I've tested it with different outlets, but the problem persists. I’ve written to the company twice, giving them plenty of time to respond, but nothing. No reply. They’re playing dead. Clearly, the customer service doesn’t live up to the quality of this product or what’s advertised. Translated with DeepL. com (free version)

I realize once items leave you have no control over them. But the response i received from your team regarding the problems and delays with FedEx were like you didnt care, you had your money. When I sent pictures to you when I finally received my package and the damage that was done you never replied, I would like to order again but hesitant because of the lack of caring from your customer service team.

It is defective and I made a complaint already. But after 3 replies each way I have given up. Now they want “ a short video showing the problem “. Well the problem is that it stops playing after 15-20 minutes spontaneously. I use earphones so taking a video of it cannot happen. So I am extremely unhappy with my purchase and it seems like I got taken advantage of. I will not recommend this product to anyone. I will also share my experience with others.