Indifference
The product is good. But the order arrived badly packaged. The seal inside the top was broken, the top was loose, and product had leeched into the box. There was a marginal depletion of product as a consequence. I reached out to Amazon, they sent me to you, you sent me to Amazon. And your CS rep is still writing telling me what you can't do, which is useless at best and annoying at least. Not good business.