"Gel" is not gel
I recently received a Deluxe Teeth Whitening Kit 35, and used it for the first time yesterday. Something is not right with the "gel"; it is not a gel, but the consistency of water, although it does taste like the material which I have used previously a couple of years ago. As a result, when I put it on the plastic tray, it just runs off into the sink. What shall I do? Does this sound like something you have seen? I can send both syringes back if you like; they are full, except for the one application yesterday. Thanks for your help. Information is as follows:
william griffin
1860 Myrick Rd.
Tallahassee, FL 32303-4336
18505567217
Date: 01/13/2021
Order Number: #US11075
Sys Order Number: 39856-1