Absolute Generators

I was a little skeptical after ordering. Received an email that the order was received and that it could take up to 2-weeks to process. And was told that when shipped I’d receive a tracking number. After 3-weeks I didn’t hear anything. I called and was told to it had been shipped. I questioned not being notified and was told that they had tried to call me. A simple email would have been great especially with all of the scammers out there! In the end everything turned out great! Great price and quality!

They price matched an ad I found on line. When I installed the Onan 4000 it ran hot upon start up. I requested a ceramic gasket that went in exhaust line between motor and muffler. I did replace and the ID of the new gasket was definitely larger. The unit is running well at this point

an option to have accessories pre-installed on the generator would be nice. I'd have paid extra to have the dolly pre-installed before shipping because the instructions for install are terrible and the install is a pain in the butt.

These guys deserve a 5 star review as they went above and beyond to get a new Generator out the door as they detected my urgency. Im giving them a 4 as the trucking shipping company fell short, which really has nothing to do with them except their choice in shipping companies. My generator arrived 3 days later than originally indicated - all due to what is normal delays in shipping companies these days.

Love the generator, but the salesperson was polite and, giving him the benefit of the doubt, was also clueless. Replacing the Cummins-Onan QG-4000 unit with the 4000i was not a simple two-hour swap-out as I was told. The exhaust is at the opposite end of the chassis. When I inquired with the sales rep, I was told the the original exhaust could be used. Not the case. The cradle frame also needed to be modified. The shop I use only charged me for six-hours of labor, but they had more like ten into the project. I had to call the manufacturer to get the straight scoop. However, the generator is quieter and more fuel-efficient since the engine speed is dependent on the electrical load (vice being constant speed). I would buy from Absolute Generators again. The shipping speed was spot-on and I did not mind that it was a ten-hour job, but getting the two-hour swap story was really irksome. Otherwise this would be a 5-star review. Don't try to bulls**t your customers.