ShopFestool

Very easy to find the product in which I was interested. When I win the lottery I'll buy them all.

The only reason I did not give five stars is the fact I was not informed some of my order was not in stock and backordered. It wasn't until I received part of my order that I inquired and was informed. Who knows when I will get the balance of my order.

Order and shipping status was relayed to me in a timely fashion. All items arrived in good condition. I am happy with SHOPFESTOOL'S PROFESSIONAL client service and will use SHOPFESTOOL for future purchases.

I was generally pleased with my experience. The only fault I found, and I know these things happen is these days of supply-chain hiccups, was that the item was back-ordered but I was given no indication of that until AFTER the order had been placed. It did arrive later than I wanted, and all in good shape, so no complaint there.

it was a small order, but I could not find out the status of the order for three weeks. Logon to my account or password reset were not successful and no email update until the shipment about 3 weeks after the order. If there are such delays the customer would like to be informed. Otherwise, shopping selection and payment are easy