purennatural.com/

It took a couple attempts to receive an answer to a specific question. Frustrating - but persistence pays.

Long time to deliver maybe due to backlog of deliveries

I received my order and did not like the faucet I purchased. I called customer service and explained that I wanted to exchange the faucet for a better one. She said that I had to send an email explaining what was wrong and a photo. I received an email back just stating if I want to return it there would be a 20% restocking fee, and nothing about exchange it for a better one. I should have gotten a phone call back to explain my options.

Luckily I got my money returned but it took forever bc it wasn't easy to talk to anyone. I emailed and they slowly got back to me.

Delivery was a little slow