RiteScreen

Good: Custom size available. Bad: Edges on rails bent when received and had to straighten. - Falls off of bottom rail often. Needs deeper grooves in wheels. - Latch mechanism jammed and had to take apart to put spring back in position. Still does not move smoothly.

I had no assistance with a live human, and the instructions were not fully comprehensive. The 800 number is not in service. The quality is good though.

Great product, sturdy frame. The only complaint i have is with the wheel assemblies. They kind of chincy, with weak spring mechanisms.

The door is very expensive and yet you have to assemble it yourself. Additionally, despite custom measurements, the door comes with decorative molding and doesn’t fit properly so it sticks horribly.

Was told by customer service to deduct 3/8” from the height of the door. Should have used the true measurement because my door is too short - doesn’t reach the upper track.