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Nothing

Product was excellent but delivery time was far too long over one week from time of order. I appreciate that delivery is free but I needed to call twice to find out where my order was.

I never received the item.

I made a mistake and ordered the wrong toilet. It cost $3500, I can’t install it and you made impossible to return with an $800 shipping fee and 35% re-stocking fee. Basically you want more than half the cost of the toilet to return it. Now the boxed toilet is sitting in my apartment living room and I have no idea what to do with it. I should have ordered from Amazon or Home Depot where I could have done a return. This is a disaster.

Part received does not fit the faucet. Its diameter is too large.