www.burnstools.com

I haven’t received the item I bought or any email responses about the order.

Haven’t got it yet and this survey is the only communication I’ve gotten since my order 19 days ago

Need some sort of feedback if parts are backordered. No communication without the customer asking status is unacceptable.

Never was notified product I ordered was on backorder, until I emailed.

I haven’t gotten my package