Online order glitch and follow up communication
I tried to place an online order on Cyber Monday, but a computer glitch did not allow me to see or use the Place Order button. I called the Contact number but the response said I wouldn't get a return call within the day, so I sent an email. The next day I got an auto response suggesting I again place my order. However, when I completed the form, there was a shipping charge. So I again tried to call and got same response about not getting an immediate answer that day. So, I canceled my account.