paleoonthego.com

Have not received any food that was not thawed, transit time from California to SC is not coming in two days.?POTG is blaming fed x but they only send food the way they are told.! My last order never came. Refunds not showing up at bank. Never do u have trouble taking my money out but even when you say you have sent and show screenshot , if bank does not get it it is not there and claims are being made. Rafael never had problems fixing anything, Arthur is very nice and attentive but problems are not solved. Have not had my food from you for my autoimmune issue for four weeks now. First time major issues with your company!

I really was looking forward to these meals because I had a good experience with them a year or two ago and with being on an AIP my choices are limited. There have been three problems, the food came partially frozen and partially unthawed, the portions were much smaller than I remember or shown in the pictures, and both the food I ate fresh and the food I frozen and then ate lead to diarrhea.

Quality down the tubes. Read my Google review.

My entire order arrived without covers on the trays. Why did this happen and how is this okay? I emailed customer service and they were short and dismissive. I’ve been a customer for years. Beyond disappointed.

My past experience with paleo had best amazing thus far, especially the customer service side. However, recently something has changed. I didn't get my delivery and have been a loyal member for over three years. I had a subscription every 6-8 weeks. I tried contacting them several times via phone, website, and email with no reply. After a week or so of going back and forth, I finally got my box. The food was packaged differently and the food looked completely different.