paleoonthego.com

The food is amazing. None of it has ever made me sick, which is saying a lot because I have many food allergies and sensitivities! And it's delicious! But the delivery was terrible. My second delivery came completely thawed and barely cool to the touch. I did buy the insurance, so I was quickly refunded. Now I'm afraid to order again, however. POTG customer service assured me that extra dry ice could be added to the next shipment but I'm still worried.

I’ve been ordering for a few years, and this is my first order with the new packaging. Personally not a fan, I also didn’t like the meals as much as previous ones and one meal seemed to have dairy. Called to confirm and was not able to get a straight answer.

I realize change is often not easy but there are several ongoing issues. Less product for same amount of money. Packing issues. Chicken sausages are packed and frozen stacked which my daughter had to come and try to cut apart as I certainly do not want them all thawed at one time.!!Cookies are smaller! But same charge.recipes taste different. No Valentine cookies, no juicy Lucy. I do not like the new packaging. A couple of recipes actually taste better but are overshadowed by all the other issues. Hope to see improvement soon as I spend around 700.00 a month. Here’s hoping that issues will be resolved soon so I can keep purchasing.

I absolutely LOVED paleo. It was a life saver for me when it comes to my diet but recently the quality of the it has declined. It seems as if they are trying to save on costs. The meals used to come in oven ready containers and now they are in containers that covered in plastic film which is sucked air tight to the food. They seem to only be microwave or stove top safe. I loved that I could heat the foods in the oven or in the microwave. It made me feel like I was home cooking a meal while also giving me the convience of a quick dinner if I was pressed for time. Now, it feels like I am ordering TV dinner-style foods and for the price, I would expect more value. It seems as if the chefs might have changed also. Some of the meals I have received were of lesser quality than they have been in the past. THe tortilla’s are MUCH smaller. I can barely fit the meat and the toppings inside. The snickerdoodle cookies only had cinnamon sprinkled on top vs. throughout like it used to in past orders. I am staying optimistic that some of these changes will revert back.

Most of the time my experience with Paleo on the go is very positive. But this last time I received a bunch of meals with no label on it to tell me how to cook it. I left a message with the company but nobody ever called me back. But they were very quick to respond when I emailed them instead but that was after waiting four days to get a call back, which never happened. Apparently a slip was missing from inside my box to explain how to cook the meals. It was basically an inconvenience for me to go to the website look up the meal and figure out how to cook it. They experience slightly deterred me a little, but it doesn’t change on the quality and the taste of the meals which my daughter still loves.