Left Coast Kratom

My comments here are focused on website improvements and providing additional info that would really prove helpful for anyone who is trying to find a specific vein color or other search results… - the main page search bar doesn’t really yield helpful or accurate results. For example, if I search for “red”, I get all kinds of random results that aren’t relevant. The goal would be to return results all about “red vein” kratom products. - why can’t we search for “anxiety” or “pain”, etc. and find results that are unofficially known to help with those issues? I know there’s a legal fine-line there, but if you can give the suggested dosage, why not this helpful info as well? - the same thing happens when I pull down the “kratom powder” category and narrow the filter for “red vein”. It only returns a few results which aren’t inclusive of all of the “red vein” powders. The results it does provide aren’t all correct, either. - looking through powders or extracts to find out which “vein” it is etc. is much more time-consuming than it really should be. Sometimes that info is missing in the description altogether. When I choose an extract, for example - the vein color(s) should be listed straight away and not buried somewhere in the verbiage. Oftentimes, I can’t even find the information at all. - product packaging doesn’t provide the vein color(s), either. So, if I want to recall which vein I want to use, I have to read the description on the website again and label my packets myself with the vein color. Obviously this isn’t the case with product names that include the color. - the liquid extracts don’t even have a filter option for “vein color”. - liquid extract products that I’ve received give contradictory information on the label. Some bottles have a dropper and it says to take 5ml and that there are 3 servings in the bottle. Other liquid extracts I’ve gotten don’t have a dropper but have the same dosage info. Thanks for listening and hopefully you can address these comments in order to make your products easier to find for your customers!

Discount wasn’t applied the last time I tried to order. I sent email but the discount was to expire at end of day so I ordered from another vendor. I received a response the next day asking me to take a screenshot of the difficulty. I don’t know how to take a screen shot. You should be able to test your own website and checkout process on your own. You have a good product but, if the discount isn’t applied, I’m not interested. Why not just charge a reasonable price and do away with discounts. Consumers have put up with this coupon and discount gimmick for too long. Just charge a price that’s fair to your customer and permits you to make a fair profit for your labor and do away with the discount gimmick.

The website used to say that the two strains I would receive were greater than 1.5% in mit and MD was 2%. I have 2 other quality companies that I also use but PAID the extra money only to find out that the MIT was 1.23% and 1.41% for OG and MD. Transparency is necessary and this company gives no information about strains and the extracts were worthless. I never would have known if I didn’t try another extract that was HALF the price and just made me angry about the let down of wasted money with this brand. Left Coast is more like my Last Coast.

Also was curious about the CA prop65 lead warning. Another vendor, Kratom Spot, allows downloads of the results of their tests to comply with AKA GMP. I wanted to see if you have anything similar to that. Every time I try to call since last week, my call instantly disconnects. My emails have been unanswered for 2 weeks. I tried text today, but it seems that I should not hold my breath waiting for a reply. Feels like a ghosting wtf. Plenty of promotional email however. I do not wish to be angry. Come on you guys, talk to me and make things right. I will give you a chance. So far, not thrilled or impressed.

I used to love this company until the overnight shipping went up ASTRONOMICALLY. $299 to get free overnight is way too high, and the rest of the prices aren't that great either. I'm not sure if I'll ever order from here again. I spent a lot of money with thus company and it feels like a slap in the face.