UNDERWHELMING PRODUCT
UPS 1Z02W71J0304324386
ORDER #111000
We ordered a gift basket from you guys to send to our client in Florida, and what was delivered looked nothing like what was advertised on the website. The online photos show a premium, well-curated basket. What our client received was completely different and frankly underwhelming.
For the price we paid, the quality, presentation, and overall value were not even close to expectations. It felt cheap, sparse, and nowhere near “luxury” or “gourmet” as marketed. This was meant to make a good impression on a client, and instead it put us in an awkward position.
When you’re paying a premium, you expect the product to match what’s shown online. In this case, it didn’t. At all.