You're kidding!
You lost my order for more than a week.....and only found it when I rang to chase up shipment! The goods were shown on your website to be in stock. You claim to ship in 1-2days. Yet after 7days, the order was shown to be "Pending Shipment". You promised to call me and advise when you'd ship......you didn't. I received an automated email late the same day to inform me that the goods were shipped. No personal interaction, even after you goofed. How slack. How disinterested you are in client relationships. Nup, you ain't got my vote.