Much greater improvement needed in after-sales customer service.
about 6 years ago
0
0
Adam C.
DODGY AS!
No item ,no help ,no customer service they are as dodgy as she day is long . Blame covid 19 and do nothing ,even attempt to blame the freight company when they haven't even dispatched it. DO NOT DEAL WITH THESE SHONKS.
about 6 years ago
0
0
hongbin l.
Very bad experience. Had to
Very bad experience. Had to ring many times to have the order processed.
about 6 years ago
0
0
Elio F.
Poor Communication
Waited 2 ½ months and absolutely no communication from them whatsoever about the delay. The only communication was when I instigated it to see where my order was otherwise I would have heard nothing. Then all I get is the invoice to say it has been delivered and not even the courtesy of an apology for the delay. I understand the situation, but I run a business too and I would never leave a customer in the dark about their product - they need to know, regardless of the situation. Won't be dealing with MyITHub again
about 6 years ago
0
0
Adam M.
Useless
Waited 3 months almost for a delivery. all they said was that it was constantly "out of stock"