Microscope.com

I didn't interact with "customer service". I ordered via the web. Product was delivered as promised, and so far works as expected. And Likert scales are notoriously poor.

Camera was not new and was used with finger prints. The cd has a lot of scratch lines

Microscope has not yet been sent due to shipping address issue with FEDEX

If I could rate this lower I would. This is the worst support I've ever received for any product. I can't load the driver software for the new microscope camera I purchased and I have request help and got nothing except a useless suggestion that I already tried anyway to no avail. Then you send a survey on an unresolved issue. My question, how do I get help??

I ordered a power cord for our Omano microscope. The website noted compatible with most versions, but it was not compaitiable with ours. Shipping cost almost as much as the cord itself, so paying for shipping to return the item is not worthwhile. Please email me if you are willing to either cover shipping on return or credit me for the purchase. I can be reached at joshua@greenbergs360.com