Terrible pre-buy support! Almost impossible to get an answer.
It tool several weeks for me to get an answer from them on email. And they only 1 out of 3 questions.... really really bad support!
The after-buy support was faster but just bogus! I sent things return from europe, and made a deal with them to exchange to something else for a minor price difference - but they just refunded the money and wrote I could just make a new order at the regular price. I have it on email - but they just replayed "yes we agreed, but we newer discussed the price".... BOGUS!!!!