Awed & Dismayed
Well, needless to say you (your company) are not the company I once knew any longer as you have no regard for your customers or even business ethics.
Your word is worthless as was proven by the numerous email replies to my communications saying you would reply and yet you did not reply to any.
I’m sure your company is tanking as well it should be, and I will do what I can to help that end along. I wish now I had not promoted you at all.
Needless to say, I am keeping the order, as trying to return it would cost me a lot more than it’s worth. Besides, all you would do is replace it (absurd)
I would say, I wish you well, but, in fact, I DON’T!