Computer did not boot up out of box
I bought a computer for my father. Upon arrival, the computer would not even turn on. He spent several hours on the phone with Apple, and they finally got it up and running for him. Later it shut down and would not turn back on. Thankfully Gainsaver accepted the computer back and I was refunded, however they did not refund the original shipping. I feel I shouldn't have to pay to ship a computer that did not even work.