Gainsaver.com

Customer service is impossible to get a hold of! I sent a computer back that had a blown speaker and a dent in it. When I received the "new one", I found out that they had literally just sent the same computer back to me (not even attempting to repair it), and it cost me more money! I made several attempts by phone and email, with ZERO responses back. They finally sent me a different computer, that so far is working just fine. Their computers seem to be nice quality, but when you pay extra money for the "excellent" condition, you would think they would at least give it a once over before shipping it out. There was no attempt at any time, for them to actually make this mistake right, and show that they actually care about their customers and products. A small gesture of an upgrade or ANYTHING for that matter would have been great! Horrible customer service!!

I received my MacBook air earlier than expected. The item looked and felt brand new. I was excited to have it. However, it worked for a few days and stopped working. I returned it back now waiting to received a replacement

Hi I recently purchased a MacBook, it arrived damaged and not working. When I called to find out what i needed to do to return it. I first just got voicemail, then talked to a person who wasn’t vet helpfully. Finally the 3rd call got me the answer I was looking for and a ups return label.

I got the Macbook Pro 2012 and it is a waste of money. It doesn't work. It worked okay at first, but It constantly makes a beeping sound and the color lines show up on the screen. I gave it two stars, because it looks great. I can't even use the laptop. I have stopped trying to turn it on, let alone use it. I wish I had a better review to give, but I got to be honest about my experience.

Unfortunately, the refurbished MacBook has issues with shutting down spontaneously, going to split screen spontaneously, and a faulty graphics card, When I called the company, they said that the graphics card may be one that was recalled and, if so, they could replace it. It was not so they felt there was nothing they could do. So I have a computer that is not dependably functional.