Gainsaver.com

I REALLY LIKE GAINSAYER, BUT WE DID HAVE A BAD CHARGER DELIVERED TWO TIMES!

The optical drive failed on my MacBook Pro a couple of days before the one-year extended warranty expired. Gainsaver (this is a plus) allows its customers to order a replacement for warranted items before it receives the return. Unfortunately (and this is the minus), in my case, a comparable machine was considerably more expensive. I ended up pay about $50 more for a MacBook Pro with a smaller hard-drive and less RAM than what I had before. A proper extended warranty would replace the defective item with no cost to the customer. Inasmuch as my MacBook was a 2011 model, current pricing is a bit inexplicable - why would the price be more now than a year ago when the machine’s a year older?

Ordered another MacBook for myself. My daughter has the first one I ordered. The first one is perfect. The second one works well...except for after about 10 minutes without being hooked up to the charger, the computer just shuts down completely. I assume it's the battery, but I am not as satisfied with this laptop as the first one. Works fine as long as I am always attached to my charger.

I paid for a brand new battery, and never got it with my mac. I love the computer but the battery lasts about an hour. I hope yours does better.

I got two glitchy MacBook Pro 17"s with extended warrantys and had to return them. Then switched to a Mac Pro and it has worked fine for 12 months so far. I'm glad it still Has almost two years of warranty.