Autoslide - Automatic Door Systems for the Home

Terrible service i have been using autoslide for 2.5 years and tell everyone but lately not only do i keep having to fix my unit i order a second k9 tag and got a regular smart tag with the button and it wont even program. No one has returned my emails to fix the problem

I asked a few questions because I am having a hard time getting the bluetooth board to work and I got no reply customer service is very lacking

Totally unresponsive support. Very disappointing.

I was sent the wrong item about 3 weeks ago and I haven’t heard back from customer service. I need to exchange or return my product within their return window, but they aren’t giving me that option if they don’t respond to my multiple emails

The site is not user friendly, especially with phones. I’ve been trying to reach customer service for 2 wks and no one has returned my phone calls. The wrong dog tag has been sent to me and I cant reach anyone for a return/reorder. I work 12+ hours/day and I rely on this because it’s literally animal abuse to keep dogs in the house that long. I’ve had numerous problems with the auto slide and overall I’m very unhappy.